Large Language Models (LLMs) are increasingly demonstrating the potential to reach human-level performance in generating clinical summaries from patient-clinician conversations. However, these summaries often focus on patients' biology rather than their preferences, values, wishes, and concerns. To achieve patient-centered care, we propose a new standard for Artificial Intelligence (AI) clinical summarization tasks: Patient-Centered Summaries (PCS). Our objective was to develop a framework to generate PCS that capture patient values and ensure clinical utility and to assess whether current open-source LLMs can achieve human-level performance in this task. We used a mixed-methods process. Two Patient and Public Involvement groups (10 patients and 8 clinicians) in the United Kingdom participated in semi-structured interviews exploring what personal and contextual information should be included in clinical summaries and how it should be structured for clinical use. Findings informed annotation guidelines used by eight clinicians to create gold-standard PCS from 88 atrial fibrillation consultations. Sixteen consultations were used to refine a prompt aligned with the guidelines. Five open-source LLMs (Llama-3.2-3B, Llama-3.1-8B, Mistral-8B, Gemma-3-4B, and Qwen3-8B) generated summaries for 72 consultations using zero-shot and few-shot prompting, evaluated with ROUGE-L, BERTScore, and qualitative metrics. Patients emphasized lifestyle routines, social support, recent stressors, and care values. Clinicians sought concise functional, psychosocial, and emotional context. The best zero-shot performance was achieved by Mistral-8B (ROUGE-L 0.189) and Llama-3.1-8B (BERTScore 0.673); the best few-shot by Llama-3.1-8B (ROUGE-L 0.206, BERTScore 0.683). Completeness and fluency were similar between experts and models, while correctness and patient-centeredness favored human PCS.

This paper presents ClinicSum, a novel framework designed to automatically generate clinical summaries from patient-doctor conversations. It utilizes a two-module architecture: a retrieval-based filtering module that extracts Subjective, Objective, Assessment, and Plan (SOAP) information from conversation transcripts, and an inference module powered by fine-tuned Pre-trained Language Models (PLMs), which leverage the extracted SOAP data to generate abstracted clinical summaries. To fine-tune the PLM, we created a training dataset of consisting 1,473 conversations-summaries pair by consolidating two publicly available datasets, FigShare and MTS-Dialog, with ground truth summaries validated by Subject Matter Experts (SMEs). ClinicSum's effectiveness is evaluated through both automatic metrics (e.g., ROUGE, BERTScore) and expert human assessments. Results show that ClinicSum outperforms state-of-the-art PLMs, demonstrating superior precision, recall, and F-1 scores in automatic evaluations and receiving high preference from SMEs in human assessment, making it a robust solution for automated clinical summarization.

The Healthcare sector is among the largest and most critical service sectors, globally. Recent events like the Covid-19 pandemic have furthered the challenge to handle medical emergencies with contemplative capacity and infrastructure. Within the healthcare domain, healthcare equipment supply and usage have come under sharp focus during the pandemic. The sector continues to grow at a fast pace and will record a 20.1% CAGR of surge; plus, it is estimated to surpass $662 billion by 2026. Countries like the US spend a major chunk of their GDP on healthcare.